Auto Service Support Associate: Customer Experience

Fred Beans Automotive Group; Langhorne (Bucks County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability

Pet Insurance

401(k) Matching

Paid Parental Leave

Paid Vacation & Holidays

Volunteer Time Off

Bereavement Leave

Employee Discounts

AutoRewards program

Healthy Living Program

Job summary

Fred Beans Automotive Group in Langhorne, PA is seeking a charismatic individual to assist its Assistant Service Managers. This role supports customer service in the service department, greeting customers, scheduling appointments, and handling inquiries.

You will help coordinate workflow, follow-ups, and ensure smooth operations across the team. The position can be part-time or full-time, with Saturday availability required for full-time roles.

Qualifications

• Customer service experience is preferred.
• Clear communication skills with customers and coworkers.
• Able to work in a fast-paced automotive environment.
• Organized and able to manage multiple tasks.
• Reliable and dependable with a strong work ethic.

Responsibilities

• Assist current Assistant Service Managers with daily tasks.
• Support front-line service staff with greeting, scheduling, and inquiries.
• Help coordinate workflow, follow-ups, and ensure smooth operations.

Skills

Customer service

Communication

Team player

Organized

Dependable

Learning mindset

Job description

Fred Beans Automotive Group in Langhorne, PA is seeking a charismatic individual to assist its Assistant Service Managers. This role supports customer service in the service department, greeting customers, scheduling appointments, and handling inquiries.

You will help coordinate workflow, follow-ups, and ensure smooth operations across the team. The position can be part-time or full-time, with Saturday availability required for full-time roles.