Customer Service Support Associate

Mt. Washington Pediatric Hospital; Middletown Township (PA); On-site; USD 15 - 21; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid vacation and holidays

Parental leave

Job summary

Fred Beans Dealerships in Langhorne is seeking a friendly and energetic individual to assist the Assistant Service Managers. Responsibilities include greeting customers, scheduling, inquiries, and coordinating workflow to maintain smooth operations.

The role can be part-time or full-time with a Monday–Saturday schedule; weekend work may be required for full-time positions.

Qualifications

• High school diploma required.
• Customer service experience preferred.
• Willingness to learn in automotive field.

Responsibilities

• Assist current Assistant Service Managers with daily tasks.
• Support customer service in the service department (greeting, scheduling, inquiries).
• Help coordinate workflow, follow-ups, and ensure smooth operations.

Skills

Customer service

Communication

Team player

Organized

Education

High school diploma

Job description

• Base Pay $18.00 / Year
• Job Category Customer Service
• Relocation Expense Covered No
• Employee Type Regular (Full Time)
• Required Degree High school
• Manage Others No

Contact information

Description

The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers!

Fred Beans Automotive Group is one of Pennsylvania’s largest and most respected automotive retailers. We have over 30 dealerships, 20+ automotive brands, six collision centres, and a strong reputation for promoting from within. We’ve been named “Best Places to Work” by the Philadelphia Business Journal for eight years in a row.

Schedule: This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.

What You’ll Do:

• Assist current Assistant Service Managers (ASMs) with daily tasks
• Support customer service in the service department (greeting, scheduling, inquiries)
• Help with coordinating workflow, follow-ups, and ensuring smooth operations

Why You’ll Love It Here:

• Voted “Best Places to Work” 8 Years Running – Our people-first culture sets us apart.
• Company-Funded Training – We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team.
• Career Growth Opportunities – We promote from within and offer clear paths for advancement.
• Performance Incentives – Earn more as you help the team and our customers succeed.
• Work-Life Balance – Convenient Monday through Saturday schedule with no Sundays required.

• Medical, dental, and vision insurance
• Life and disability coverage
• 401(k) with company match
• Paid parental leave
• Paid vacation, personal days, and holidays
• Employee savings and referral bonuses
• Discounts on vehicle purchases, parts, and service
• AutoRewards membership with savings at over 150 vendors
• Healthy Living Program to support your physical, mental, and financial wellness

Requirements

Who We’re Looking For:

This is a great opportunity for someone who:

• Is friendly, outgoing, and enjoys interacting with customers and coworkers
• Has a positive attitude and brings energy to their work
• Has customer service experience and wants hands-on learning in the automotive field
• Has strong communication skills and is comfortable working with different personalities
• Is organized and able to keep track of multiple tasks and priorities
• Stays calm and professional, even when things get busy
• Has a strong work ethic and takes pride in doing things the right way
• Is dependable, reliable and someone the team can count on
• Is eager to learn and isn’t afraid to ask questions
• Can work independently while also being a strong team player
• Is detail-oriented and follows through on responsibilities
• Enjoys helping people and creating a positive customer experience

*Fred Beans Automotive is an equal opportunity employer*