Assistant Service Manager - Elevate Auto Service

Fred Beans Automotive Group; Langhorne (Bucks County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Life Insurance

Disability Insurance

Cancer Insurance

Pet Insurance

401(k) matching

Paid vacation and personal time off

Vendor discounts

Healthy Living Program

Job summary

Fred Beans Automotive Group in Langhorne, PA, is seeking an Assistant Service Manager for AutoExpress Langhorne to oversee service scheduling, selling work, and ensuring a positive customer experience.

You will coordinate with the parts department, support the Service Advisor team, and handle documentation for service transactions while maintaining high service standards and driving team performance.

Qualifications

• Excellent customer service and communication skills.
• Good organizational and time management skills.
• At least one year of automotive experience preferred.
• A valid driver’s license and reliable transportation.

Responsibilities

• Provide exceptional and efficient customer service.
• Make recommendations based on customer vehicle.
• Answer phones and schedule service appointments.
• Coordinate with parts department and other vendors.
• Update customers on service progress of vehicle.
• Assist Service Advisor team with daily operations.
• Ensure the customer has a positive overall service experience.
• Prepare and complete all documentation related to the service transaction.

Skills

Customer service

Communication

Organization

Automotive experience

Job description

Fred Beans Automotive Group in Langhorne, PA, is seeking an Assistant Service Manager for AutoExpress Langhorne to oversee service scheduling, selling work, and ensuring a positive customer experience.

You will coordinate with the parts department, support the Service Advisor team, and handle documentation for service transactions while maintaining high service standards and driving team performance.