Assistant Service Manager - Urgently Hiring

Mt. Washington Pediatric Hospital; Langhorne (Bucks County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Updated facilities with tablets and E-

Company funded training

Top performers vacation

Health benefits

Life, Disability, Cancer Insurance

Pet Insurance

Company-matched 401(k)

Paid Vacation

Job summary

Fred Beans Automotive Group in Langhorne, PA is hiring an Assistant Service Manager for AutoExpress Langhorne. The ASM schedules and sells all work, oversees the service experience, and completes service documentation.

Join a dynamic team focused on customer satisfaction with Monday–Saturday hours and a weekday off. Competitive benefits, training, and growth opportunities are provided.

Qualifications

• Excellent customer service and communication skills
• Good organizational and time management skills
• At least one year of Automotive experience preferred

Responsibilities

• Provide exceptional and efficient customer service
• Make recommendations based on customer vehicle
• Answer phones and schedule service appointments
• Coordinate with parts department and other vendors
• Update customers on service progress of vehicle
• Assist Service Advisor team with daily operations
• Ensure the customer has a positive overall service experience
• Prepare and complete all documentation related to the service transaction

Skills

Customer service

Communication

Scheduling

Vendor coordination

Documentation

Phone handling

Education

High school

Tools

Tablets

Repair order software

Job description

• Base Pay $50,000.00 / Year


• Job Category Customer Service, Sales, Management


• Relocation Expense Covered No


• Employee Type Regular (Full Time)


• Required Degree High school


• Manage Others No

Contact information

• Name Jessica Doughty


• Email [e-mail]

Description

Fred Beans is now hiring an Assistant Service Manager for our AutoExpress store in Langhorne, PA!

Join Fred Beans Automotive Group, voted Best Places to Work 8 years running!

Monday through Saturday with a day off during the week.. No Sundays!

Auto Express of Langhorne, is seeking a highly energetic and self-motivated Assistant Service Manager. The ASM is responsible for scheduling and selling all work for the assigned group to achieve its objective. The Assistant Service Manager directly controls the end result of the customer’s overall service experience and prepares and completes all documentation related to the service transaction.

What You'll Do

• Provide exceptional and efficient customer service


• Make recommendations based on customer vehicle


• Answer phones and schedule service appointments


• Coordinate with parts department and other vendors


• Update customers on service progress of vehicle


• Assist Service Advisor team with daily operations


• Ensure the customer has a positive overall service experience


• Prepare and complete all documentation related to the service transaction.

What We Offer

• Updated facilities: including tablets, electronic repair orders and multi point inspections, texting software and much more!


• Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year)


• Top performers have the chance to earn an all expense paid vacation with spending money every year!


• Company funded health benefits


• Life, Disability, and Cancer Insurance


• Pet Insurance


• Company-matched 401(k)


• Paid Vacation and Personal time off


• Convenient and reasonable work hours Monday through Saturday, NO Sundays


• Employee and Community discounts at over 150 vendors


• Healthy Living Program

Fred Beans Automotive is an equal opportunity employer

Summary

What You'll Need

• Excellent customer service and communication skills


• Good organizational and time management skills


• At least one year of Automotive experience preferred