Service Manager

Fred Beans Automotive Group; Doylestown (Bucks County); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and personal days

Competitive pay

Job summary

A leading automotive service provider in Doylestown is seeking an Assistant Service Manager. In this role, you will assist in managing service department operations while ensuring customer satisfaction and department performance. The ideal candidate should have strong customer service and communication skills, at least one year of automotive experience, and a valid driver's license. The position offers competitive pay between $65,000 and $80,000 annually and significant career growth opportunities.

Qualifications

• A 'customer first' mindset focused on high customer satisfaction.
• Excellent customer service and communication skills.
• At least one year of automotive experience preferred.

Responsibilities

• Assist in managing service department operations.
• Work closely with the Service Manager and technicians.
• Ensure excellent customer experience and strong department performance.

Skills

Customer service skills

Communication skills

Attention to detail

Job description

Overview

Fred Beans Automotive Group is looking for a motivated and customer-focused Assistant Service Manager to join our team at one of our Langhorne locations. This is a great opportunity to grow your career with one of the largest and most respected automotive groups in the region. In this role, you’ll assist in managing service department operations, working closely with the Service Manager and technicians to ensure an excellent customer experience and strong department performance.

Why You’ll Love It Here

• Voted “Best Places to Work” 7 Years Running – Our people-first culture sets us apart.
• Company-Funded Training – We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team.
• Career Growth Opportunities – We promote from within and offer clear paths for advancement.
• Performance Incentives – Earn more as you help the team and our customers succeed.
• Work-Life Balance – Convenient Monday through Saturday schedule with no Sundays required.
• Competitive Pay – $65,000 to $80,000 annually, based on experience.

Comprehensive Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Pet insurance
• 401(k) with company match
• Paid parental leave
• Paid vacation, personal days, and holidays
• Volunteer Time Off
• Bereavement leave
• Employee savings and referral bonuses
• Discounts on vehicle purchases, parts, and service
• AutoRewards membership with savings at over 150 vendors
• Healthy Living Program to support your physical, mental, and financial wellness

Requirements

What You’ll Need

• A “customer first” mindset. Only those interested in high customer satisfaction should apply.
• Excellent customer service and communication skills
• At least one year of automotive experience preferred
• A valid driver’s license and reliable transportation to work
• Attention to detail
• Fred Beans Automotive is an equal opportunity employer*