Auto Service Store Manager: Lead Growth & Service

Bridgestone Americas, Inc.; Clarksburg (WV); On-site; USD 55,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting‑

Paid vacation and holidays

On-the-job training and company-funded

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Retail Operations (BSRO) is seeking a Store Manager to lead an automotive retail store. The role requires flexibility, frequent weekends, and a 40+ hour work week with substantial customer interaction and team leadership.

You will drive sales, manage payroll and budgets, supervise staff, and ensure high levels of customer satisfaction while maintaining store standards and inventories. Comprehensive benefits accompany the role.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Problem solving

Inventory management

Personal selling

Communication skills

Negotiation & conflict resolution

Driver's license

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) is seeking a Store Manager to lead an automotive retail store. The role requires flexibility, frequent weekends, and a 40+ hour work week with substantial customer interaction and team leadership.

You will drive sales, manage payroll and budgets, supervise staff, and ensure high levels of customer satisfaction while maintaining store standards and inventories. Comprehensive benefits accompany the role.