Store Manager - Auto Service Retail Leader (Flexible Hours)

Bridgestone Americas, Inc.; Richmond (IN); On-site; USD 55,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting 

Paid vacation and holidays

On-the-job training and company-funded

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Retail Operations (BSRO) seeks an exempt Store Manager who will lead a retail team in a fast‑paced setting. The role requires flexible 40+ hour weeks across five days, including weekends, with a pay range reflecting experience.

The Store Manager will drive store sales, oversee payroll and budgets, develop staff, and ensure customer satisfaction while representing Bridgestone’s standards and values.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

High School Diploma or equivalent

Retail sales management

Problem solving

Inventory management

Customer sales & handling complaints

Teammate and customer communication

Negotiation & conflict resolution

Driver's license

Education

2 year college degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) seeks an exempt Store Manager who will lead a retail team in a fast‑paced setting. The role requires flexible 40+ hour weeks across five days, including weekends, with a pay range reflecting experience.

The Store Manager will drive store sales, oversee payroll and budgets, develop staff, and ensure customer satisfaction while representing Bridgestone’s standards and values.