Auto Service Store Lead: Lead, Coach & Delight Customers

Grease Monkey International; Duluth (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

FullSpeed Automotive in Duluth, GA is seeking an Assistant Manager to support store leadership and deliver fast, friendly automotive service. This hands-on role involves guiding a team across the service bay, front counter, and back office to ensure smooth operations, safety, and quality.

The Assistant Manager will lead by example, coach technicians, and help build a trusted, high-performing store that customers and coworkers rely on daily.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Lead daily operations in the store, stepping in to assist in the manager’s absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling team members for proper coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Support compliance with safety protocols and store policies.
• Track daily sales, productivity, and KPIs to keep goals in view.

Skills

Leadership

Communication

Customer service

Cash handling

POS systems

Team motivation

Time management

Driving license

Education

High school diploma or equivalent

Job description

FullSpeed Automotive in Duluth, GA is seeking an Assistant Manager to support store leadership and deliver fast, friendly automotive service. This hands-on role involves guiding a team across the service bay, front counter, and back office to ensure smooth operations, safety, and quality.

The Assistant Manager will lead by example, coach technicians, and help build a trusted, high-performing store that customers and coworkers rely on daily.