Auto Service Store Lead: Elevate Customer Experience & Sales

MFA Oil Company; Raytown (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

MFA Oil Company is seeking an Assistant Store Manager for a Big O Tires location in Raytown, MO to oversee daily store operations, supervise staff, and ensure outstanding customer service and timely vehicle maintenance and repairs. The role emphasizes sales through product knowledge, inventory management, financial oversight, and adherence to company policies.

Candidates should have retail or automotive service experience, strong communication, and the ability to lead a team in a fast-paced

Qualifications

• Must have high school diploma or GED.
• Retail or sales experience preferred.
• Must be able to work holidays, weekends.
• Ability to learn POS systems and basic accounting.
• Strong communication and leadership skills.

Responsibilities

• Oversee daily store operations and staff supervision.
• Provide excellent customer service and educate customers on products and services.
• Assist in inventory management and merchandising.
• Support financial oversight including cash handling and reports.
• Lead the team to meet budgeted sales and profitability goals.
• Coordinate with store manager on training and policy execution.

Skills

Customer service

Team leadership

Sales experience

Time management

Multi-tasking

Communication

Education

High school diploma or GED

Job description

MFA Oil Company is seeking an Assistant Store Manager for a Big O Tires location in Raytown, MO to oversee daily store operations, supervise staff, and ensure outstanding customer service and timely vehicle maintenance and repairs. The role emphasizes sales through product knowledge, inventory management, financial oversight, and adherence to company policies.

Candidates should have retail or automotive service experience, strong communication, and the ability to lead a team in a fast-paced