Assistant Store Manager – Auto Service Leader

Big O Tires; Overland Park (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Profit sharing

Job summary

MFA Petroleum Company operates Big O Tires franchises in Missouri, Arkansas, and Kansas, and is seeking an Assistant Store Manager in Overland Park, KS. You will supervise store operations, deliver customer service, and support sales, inventory, and financial tasks to meet company goals.

The role requires leadership, the ability to work in a fast-paced environment, and a commitment to safety and policy compliance.

Qualifications

• 18 years of age or older.
• Legal authorization to work in the United States.
• Ability to obtain the state appropriate Motor Vehicle Inspection license within one year of hire.
• Previous experience in retail or automotive sales or service.
• Ability to learn new concepts and use technical materials.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages.
• Ability to consistently operate a computer and other office productivity machinery.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Ability to safely operate automatic and manual transmission vehicles.
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
• Vision, hearing, speech, and the ability to detect odors.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.

Responsibilities

• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences.
• Ensure prompt and consistent opening and closing of location based on store hours of operation.
• Perform all aspects of store operations including customer service, sales, shop management and office responsibilities.
• Promote sales through explaining benefits of service and products to customers.
• Perform vehicle inspections and promote maintenance services with customers and management; conduct work order reviews for accuracy.
• Assist the Store Manager with financial aspects of store operations including reviewing and analyzing profit and loss statements, balance sheets, and payroll projections; overseeing daily cash handling and bank deposits.
• Assist in training and the execution of all company programs, policies, and procedures.
• Guide staff in resolving difficult customer concerns.
• Set goals and strategies with the Store Manager to achieve budgeted sales, gross profit, and payroll objectives.
• Attend and assist in weekly store meetings to review safety, policies, procedures, and product information changes.

Education

High school diploma or GED equivalent

Job description

MFA Petroleum Company operates Big O Tires franchises in Missouri, Arkansas, and Kansas, and is seeking an Assistant Store Manager in Overland Park, KS. You will supervise store operations, deliver customer service, and support sales, inventory, and financial tasks to meet company goals.

The role requires leadership, the ability to work in a fast-paced environment, and a commitment to safety and policy compliance.