Auto Service Manager: Lead Techs, Drive Customer Loyalty

Bridgestone Americas, Inc.; Brooksville (OK); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting:

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Americas, Inc. is seeking a Service Manager to lead our auto service team at Bridgestone Retail Operations. You will supervise technicians, coach staff, and coordinate parts and equipment purchases to meet customer needs and store goals.

The role emphasizes strong people skills, problem solving, and the ability to drive service quality and sales in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 2 year degree or equivalent preferred.
• Willingness to continue education and stay current in automotive repair issues.

Responsibilities

• Assign and schedule work duties to auto service staff according to skill level.
• Oversee hiring and training of an effective auto service team.
• Drive sales through proactive customer interactions and vehicle inspections.
• Ensure exceptional customer satisfaction and retention through effective communication.

Skills

Customer communication

Leadership & coaching

Problem solving

Team management

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone Americas, Inc. is seeking a Service Manager to lead our auto service team at Bridgestone Retail Operations. You will supervise technicians, coach staff, and coordinate parts and equipment purchases to meet customer needs and store goals.

The role emphasizes strong people skills, problem solving, and the ability to drive service quality and sales in a fast-paced environment.