Auto Service Manager: Lead Techs & Delight Customers

Tires Plus; South Brooksville (FL); Vor Ort; USD 30.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision

Paid vacation

ASE certifications

401(k) match

On-demand pay

Zusammenfassung

Bridgestone Americas, Inc. in Florida is seeking an Auto Service Supervisor to manage technician teams, schedule work, and ensure excellent customer relationships.

You will hire and train staff, oversee quality standards, and drive sales through proactive service and effective communication between front and back of the shop. The role requires 4 years of auto service experience, leadership ability, and a valid driver’s license.

Qualifikationen

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving - customer complaints.
• Must have valid automotive driver's license.

Aufgaben

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention and customer satisfaction and retention by managing customer interactions.
• Develop understanding of business operations in the automotive service environment and manage paperwork and financial transactions.
• Drive sales through proactive customer interactions, vehicle inspections, and front/back shop coordination.

Kenntnisse

Auto service knowledge

Customer service

Leadership

Inventory management

Scheduling

Equipment maintenance

Communication skills

Driver's license

Ausbildung

High School Diploma or equivalent

2 year degree or equivalent

Jobbeschreibung

Bridgestone Americas, Inc. in Florida is seeking an Auto Service Supervisor to manage technician teams, schedule work, and ensure excellent customer relationships.

You will hire and train staff, oversee quality standards, and drive sales through proactive service and effective communication between front and back of the shop. The role requires 4 years of auto service experience, leadership ability, and a valid driver’s license.