Auto Service Manager — Lead Tech Team & Flexible Schedule

Bridgestone Americas, Inc.; Cincinnati (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE trainings

401(k) match

Flexible work schedule

Job summary

Bridgestone Retail Operations (BSRO) seeks a qualified Automotive Service Manager to lead technicians, train staff, and oversee customer interactions at Bridgestone Retail Operations locations. The role emphasizes coaching, scheduling, and ensuring high quality service.

Responsibilities include overseeing hiring/training, maintaining quality standards, and driving sales through effective communication and teamwork. A valid driver’s license and continuing education are required.

Qualifications

• 4 years auto service technical experience.
• 1 year of service manager or service writer experience.
• Capacity to lead and coach others.
• Willingness to continue education and stay current in automotive repair.

Responsibilities

• Assign and schedule work duties to auto service staff according to skill level.
• Oversee the hiring and training of an effective auto service team.
• Maintain compliance with quality standards and customer satisfaction.
• Drive sales through proactive customer interactions and vehicle inspections.
• Provide insights to front of shop to facilitate product and service sales.

Skills

Lead and coach

Customer communication

Problem solving

Schedule and inventory management

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) seeks a qualified Automotive Service Manager to lead technicians, train staff, and oversee customer interactions at Bridgestone Retail Operations locations. The role emphasizes coaching, scheduling, and ensuring high quality service.

Responsibilities include overseeing hiring/training, maintaining quality standards, and driving sales through effective communication and teamwork. A valid driver’s license and continuing education are required.