Auto Service Manager: Lead Tech Team & Customer Experience

Bridgestone Americas; Sardis (OH); Vor Ort; USD 27.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting

Paid vacation and holidays

On‑job training and ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Zusammenfassung

Bridgestone Retail Operations (BSRO) is a part of Bridgestone Americas with 22,000+ teammates and 2,200+ stores. This role combines automotive repair knowledge with strong people skills to manage customer relationships, coach technicians, and supervise parts and service operations.

Pay ranges from $19.57 to $29.36 per hour. Bridgestone offers competitive compensation, formal training, paid vacation and holidays, healthcare, and a 401(k).

Qualifikationen

• High school diploma or equivalent required.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to manage inventory, scheduling, equipment maintenance, etc.
• Willingness to continue education in automotive repair issues.

Aufgaben

• Assign and schedule work duties to auto service staff according to skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Manage customer interactions to ensure satisfaction and retention.
• Develop understanding of business operations in the automotive service environment.
• Drive sales through proactive customer interactions and vehicle inspections.
• Provide insights to front of shop to facilitate revenue generation.

Ausbildung

High School Diploma or equivalent

4 years of auto service technical experience

1 year of service manager or service writer experience

Willingness to continue education and remain current in automotive repair issues

Jobbeschreibung

Bridgestone Retail Operations (BSRO) is a part of Bridgestone Americas with 22,000+ teammates and 2,200+ stores. This role combines automotive repair knowledge with strong people skills to manage customer relationships, coach technicians, and supervise parts and service operations.

Pay ranges from $19.57 to $29.36 per hour. Bridgestone offers competitive compensation, formal training, paid vacation and holidays, healthcare, and a 401(k).