Auto Service & Customer Care Specialist

Bridgestone Americas, Inc.; Groves (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

ASE accredited training

401(k) with company match

Medical, dental, and vision coverage

Generous paid vacation and paidholid**

Flexible scheduling

Daily Pay

Job summary

Bridgestone Retail Operations (BSRO) is hiring a Sales Specialist to help customers keep their vehicles running safely while building a long-term retail career. You'll receive hands-on training, mentorship, and clear paths for growth across 2,200 locations.

The role emphasizes exceptional customer service, product recommendations, and teamwork. Pay range is $16.52–$25.82 per hour, with benefits including medical, dental, vision, 401(k) match, and daily Pay options.

Qualifications

• High school diploma or equivalent
• Valid driver's license
• Strong customer service and communication skills
• Willingness to learn new systems and operational processes

Responsibilities

• Deliver exceptional customer service in person and over the phone.
• Build trust and lasting relationships with customers.
• Recommend automotive products and services based on customer needs.
• Coordinate service appointments and communicate timelines.
• Support merchandising, inventory, and daily store operations.
• Assist with opening and closing procedures as needed.
• Learn all aspects of store operations and business performance.
• Support store leadership and serve as Manager-on-Duty when appropriate as part of your development.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Associate degree or equivalent

Job description

Bridgestone Retail Operations (BSRO) is hiring a Sales Specialist to help customers keep their vehicles running safely while building a long-term retail career. You'll receive hands-on training, mentorship, and clear paths for growth across 2,200 locations.

The role emphasizes exceptional customer service, product recommendations, and teamwork. Pay range is $16.52–$25.82 per hour, with benefits including medical, dental, vision, 401(k) match, and daily Pay options.