Auto Service Manager: Lead Tech Team & Customer Experience

Bridgestone Americas; Boise (ID); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid vacation

ASE certifications

401(k) match

On-demand pay

Job summary

Bridgestone Retail Operations (BSRO) in Boise, ID is seeking a reliable Auto Service Supervisor to oversee technicians, manage daily shop operations, and ensure top-tier customer service. You will train staff, schedule workloads, and drive revenue through service recommendations and quality inspections.

Ideal candidates have 4+ years in auto service, 1+ year in a supervisory role, and strong leadership/communication skills.

Qualifications

• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to recruit and select technicians.
• Willingness to continue education in automotive repair issues.

Responsibilities

• Assign and schedule work duties to auto service staff according to skill level.
• Oversee hiring and training of auto service team.
• Ensure high teammate retention and customer satisfaction.
• Drive sales through proactive customer interactions and effective communication.

Skills

People management

Customer service

Scheduling

Vehicle repair knowledge

Communication

Education

High School Diploma

2-year degree

Job description

Bridgestone Retail Operations (BSRO) in Boise, ID is seeking a reliable Auto Service Supervisor to oversee technicians, manage daily shop operations, and ensure top-tier customer service. You will train staff, schedule workloads, and drive revenue through service recommendations and quality inspections.

Ideal candidates have 4+ years in auto service, 1+ year in a supervisory role, and strong leadership/communication skills.