Auto Service Manager: Lead Tech Team & Customer Care

Bridgestone Americas, Inc.; San Angelo (TX); Hybrid; USD 29,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

Daily pay

Job summary

Bridgestone Retail Operations seeks an experienced Service Manager in San Angelo, TX to lead the auto service team, ensuring quality workmanship and high customer satisfaction. You will coordinate technicians, manage hiring and training, and oversee daily store operations.

The role blends hands-on technical oversight with people management and sales, offering a competitive pay range and robust benefits.

Qualifications

• High School Diploma or equivalent.
• 0-4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving - customer complaints.
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others.
• Teammate and customer/communication skills.
• Ability to recruit and select technicians successfully.
• Willingness to continue education and remain current in automotive repair issues.
• Must have valid automotive driver's license at all times in order to test drive customer's vehicles.

Responsibilities

• Assign and schedule work duties to auto service staff.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Ensure exceptional customer satisfaction and retention by effectively managing customer interactions.

Skills

Auto service tech exp

Customer service

Leadership

Scheduling

Inventory management

Communication skills

Driver's license

Recruit technicians

Continued education

Test drive vehicles

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone Retail Operations seeks an experienced Service Manager in San Angelo, TX to lead the auto service team, ensuring quality workmanship and high customer satisfaction. You will coordinate technicians, manage hiring and training, and oversee daily store operations.

The role blends hands-on technical oversight with people management and sales, offering a competitive pay range and robust benefits.