Automotive Service Leader: Growth & Guest Experience

Goodyear; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Goodyear's Auto Service centers are hiring an Assistant Service Manager to gain hands-on experience while delivering outstanding service and managing workflow. You will work with guests and technicians to ensure quality results and timely service in a fast-paced setting.

You will drive tire and service sales, build guest relationships, and support training and development of staff while upholding safety standards and quality workmanship.

Qualifications

• Minimum 1 year of Automotive Service department experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to training and development of service department associates.
• Articulate warranties, promotions, and advertisements.
• Utilize tools to make recommendations based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.

Skills

Sales

Leadership

Teamwork

Customer service

Communication

Job description

Goodyear's Auto Service centers are hiring an Assistant Service Manager to gain hands-on experience while delivering outstanding service and managing workflow. You will work with guests and technicians to ensure quality results and timely service in a fast-paced setting.

You will drive tire and service sales, build guest relationships, and support training and development of staff while upholding safety standards and quality workmanship.