Auto Service Manager — Guest Experience & Sales

The Goodyear Tire & Rubber Company; Houma (LA); On-site; USD 52,000 - 78,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager for one of its auto service centers in the United States. You will gain hands-on experience while delivering outstanding service and coordinating the service department to ensure timely quality work for guests.

Responsibilities include scheduling, workflow management, driving tire and service sales, building guest relationships, training staff, explaining warranties and promotions, and maintaining a clean, safe guest area.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver’s license.
• Must be at least 18 years of age.
• Legally authorized to work in the U.S. without sponsorship now or in the future.
• No relocation is being offered for this position.

Responsibilities

• Manage the service department by scheduling associates, service appointments, and organizing workflow.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and serve as liaison between technicians and guests.
• Contribute to the training and development of service department associates.
• Articulate warranties, promotions, and advertisements.
• Utilize tools to make recommendations based on manufacturer guidelines.
• Maintain a clean and safe work and guest area.
• Perform manual tasks including lifting tires and wheels and other duties as needed.

Skills

Automotive service management

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager for one of its auto service centers in the United States. You will gain hands-on experience while delivering outstanding service and coordinating the service department to ensure timely quality work for guests.

Responsibilities include scheduling, workflow management, driving tire and service sales, building guest relationships, training staff, explaining warranties and promotions, and maintaining a clean, safe guest area.