Assistant Service Manager: Auto Service & Guest Experience

The Goodyear Tire & Rubber Company; Wethersfield (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Paid vacation

Tire discounts

Job summary

The Goodyear Tire & Rubber Company is hiring an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers. You will connect with guests, deliver outstanding service, and help manage scheduling, appointments, and workflow to ensure quality work on time.

We invest in your success with strong training, opportunities for advancement, and a comprehensive benefits package including medical, 401(k), and tire discounts.

Qualifications

• Minimum 1 Year Of Previous Automotive Service Department Experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Guest service

Sales skills

Leadership

Teamwork

Communication

Job description

The Goodyear Tire & Rubber Company is hiring an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers. You will connect with guests, deliver outstanding service, and help manage scheduling, appointments, and workflow to ensure quality work on time.

We invest in your success with strong training, opportunities for advancement, and a comprehensive benefits package including medical, 401(k), and tire discounts.