Service Manager - Auto Care Leader & Guest Experience

Goodyear; Decatur (GA); Presencial; USD 26.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans

401(k)

Certification reimbursement

Paid vacations

Tire discounts

Descripción de la vacante

Goodyear is seeking a Service Manager to lead the service department in one of its auto service centers. You will schedule associates, manage appointments, and organize workflows to ensure quality work for guests.

The role emphasizes driving tire and service sales while maintaining guest satisfaction. You will train and develop service staff, communicate warranties and promotions, and uphold safety standards.

Formación

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Authorized to work in the U.S. without sponsorship.

Responsabilidades

• Manage the service department by scheduling technicians and organizing work flow.
• Drive sales through guest interactions and service recommendations.
• Build guest relationships and ensure satisfaction as liaison between guests and technicians.
• Contribute to training and development of service staff.

Conocimientos

Leadership

Guest service

Sales skills

Communication

Herramientas

Service software

Descripción del empleo

Goodyear is seeking a Service Manager to lead the service department in one of its auto service centers. You will schedule associates, manage appointments, and organize workflows to ensure quality work for guests.

The role emphasizes driving tire and service sales while maintaining guest satisfaction. You will train and develop service staff, communicate warranties and promotions, and uphold safety standards.