Auto Service Manager — CSI Champion & Team Leader

AutoNation Inc.; Tustin (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation and 401k

Health, dental, vision insurance

Maternity benefits

Associate purchase and discount

YouDecide discounts

DRVPNK charitable mission

Job summary

AutoNation Inc. is seeking a Service Manager to lead the dealership's service department, ensuring top CSI, efficient production, and cost control. You will guide service and parts teams, manage schedules, budgets, and safety, while maintaining customer relationships and building a loyal client base.

The role requires supervisory experience, strong communication, and knowledge of dealership software. On-site position with competitive compensation and benefits, aligned with industry standards.

Qualifications

• High School diploma or equivalent.
• Three to Five years of experience in an auto repair facility.
• Two plus years of supervisory experience.
• Excellent verbal and written communication and interpersonal skills.
• Proficient knowledge of dealership computer systems.
• Must have a valid driver’s license.
• Ability to drive manual transmission vehicles.
• Demonstrated customer service skills.
• Previous industry knowledge of overall operations, management and wholesale relations (preferred).

Responsibilities

• Assist service and sales personnel in all duties.
• Document employee behavior that may result in disciplinary actions such as termination.
• Report to management any circumstances that compromise the integrity of the dealership.
• Work with the parts department to ensure proper stocking of high-use parts.
• Collect accounts receivable for service work.
• Ensure safety policies are followed and accidents reported promptly.
• Maintain necessary shop equipment and ensure CSI targets are met.

Skills

Supervisory experience

Customer service

Communication skills

Dealership computer systems

Education

High School diploma or equivalent

Job description

AutoNation Inc. is seeking a Service Manager to lead the dealership's service department, ensuring top CSI, efficient production, and cost control. You will guide service and parts teams, manage schedules, budgets, and safety, while maintaining customer relationships and building a loyal client base.

The role requires supervisory experience, strong communication, and knowledge of dealership software. On-site position with competitive compensation and benefits, aligned with industry standards.