Auto Service Concierge - Front-Line Customer Advocate

Ron Tonkin Toyota Inc; Portland (OR); Hybride; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health coverage

401(k) with Company Match

Company-Paid Life Insurance

Exclusive employee discounts on parts,

Exclusive employee discounts onVehicle

Résumé du poste

Ron Tonkin Toyota Inc in the Portland metro area is hiring a Service Concierge for our state-of-the-art, high-volume service department. This entry-level role is ideal for a customer-service minded individual seeking a long-term career with growth and development opportunities.

You will greet customers, assist service guests, support Service Advisors, schedule repairs, and help with check-ins in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent required.
• Driver’s License required.
• Prior customer service experience preferred.

Responsabilités

• Greet and assist service customers with check-ins.
• Stage vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.
• Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing.
• Other duties that may arise in the service department.

Connaissances

Customer service experience

Communication skills

Team player

Formation

High School Diploma or Equivalent

Description du poste

Ron Tonkin Toyota Inc in the Portland metro area is hiring a Service Concierge for our state-of-the-art, high-volume service department. This entry-level role is ideal for a customer-service minded individual seeking a long-term career with growth and development opportunities.

You will greet customers, assist service guests, support Service Advisors, schedule repairs, and help with check-ins in a fast-paced environment.