Service Concierge | Base + Commission - Ron Tonkin Toyota

Gee Automotive Companies; Portland (OR); Hybrid; USD 17,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Dental insurance

401(k) with company match

Paid time off

Employee discounts on vehicles and/or

Life insurance

Job summary

Ron Tonkin Toyota in the Portland metro area seeks a Service Concierge to be on the front lines of the customer experience, greeting and assisting service customers, staging vehicles, and supporting the service advisors in a state‑of‑the‑art facility.

This entry-level role is ideal for someone with a strong customer service background who values growth and a fast-paced environment, with competitive pay and comprehensive benefits in a family‑oriented dealership.

Qualifications

• Prior customer service experience required.
• Strong communication and interpersonal skills.
• Ability to greet and assist customers professionally.

Responsibilities

• Greet and assist service customers with check-ins.
• Stage vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.
• Assist service advisors with booking repair orders and follow-ups.
• Other duties that may arise in the service department.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Looking for a long‑term career opportunity where you can build valuable skills, work in a fast‑paced environment, and grow with a supportive team? We’re hiring a Service Concierge in the Portland metro area for our modern, always‑busy dealership. This entry‑level role is a great fit for someone with a strong customer service background who takes pride in helping others and wants a path for growth and development.

As a Service Concierge, you’ll be on the front lines of the customer experience—providing top‑notch service to our service guests and supporting our Service Advisors throughout the day in a state‑of‑the‑art facility.

Why Join the Tonkin Family of Dealerships?

• Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence
• Top‑Tier Training & Growth – Take advantage of Toyota’s world‑class training programs and clear career paths in sales, service, or management
• Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services
• Award‑Winning Culture – Thrive in a supportive, team‑driven environment that celebrates success and encourages work‑life balance
• Future‑Forward Products – Represent Toyota’s industry‑leading lineup, including hybrids and cutting‑edge tech, for a customer base that trusts the brand

At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family‑owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer‑focused professionals to join our winning team.

Service Concierge Job Responsibilities

• Greet and assist service customers with check‑ins
• Staging vehicles in the service repair area
• Answer inbound service calls and schedule appointments
• Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing
• Other duties that may arise in the service department

Service Concierge Benefits And Compensation

• Commission‑based, up to $24 per hour.

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text‑based Telehealth
• A variety of voluntary benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

Service Concierge Qualifications

• High School Diploma or Equivalent
• Driver’s License
• Prior Customer Service Experience

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre‑employment drug screen.

If you’re ready to start a rewarding career and make a real impact, we want to meet you—