Auto Service Concierge & Advisor

Byers Auto Group; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K Plan + Company Match

Vacation Pay

Paid Holidays

Paid Training

Employee vehicle purchase plan

Flexible Work Schedule

Growth opportunities

Long term job security

Job summary

Byers Dublin Subaru in the Columbus area is seeking a Service Advisor to deliver outstanding customer service and help manage the service drive lane.

You will take ownership of the customer experience, coordinate work between technicians, and communicate clearly to ensure prompt, courteous service.

As a family owned dealer with a longstanding history, Byers offers growth opportunities, paid training, competitive benefits, and a supportive team environment.

Qualifications

• Must be organized with strong time management.
• Excellent communication and customer service skills.
• Ability to manage others or coordinate shop flow.
• Reliable with clean driving record.
• Willing to undergo background check and drug screen.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt service for customers.
• Take ownership of the customer experience to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is allocated efficiently to service customers.
• Distribute work between technicians to optimize throughput.

Job description

Byers Dublin Subaru in the Columbus area is seeking a Service Advisor to deliver outstanding customer service and help manage the service drive lane.

You will take ownership of the customer experience, coordinate work between technicians, and communicate clearly to ensure prompt, courteous service.

As a family owned dealer with a longstanding history, Byers offers growth opportunities, paid training, competitive benefits, and a supportive team environment.