Service Advsior

Byers Auto; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Accounts

Disability Insurance

Life Insurance

401K Plan

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Byers Dublin Subaru is looking for a Service Advisor who is organized and friendly. You will oversee the flow of the Drive Lane, ensuring customers receive prompt and effective service.

The role involves taking ownership of the customer experience, providing concierge support, and efficiently distributing work to technicians. The ideal candidate will have strong communication and time management skills, a professional appearance, and a clean driving record.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills essential.
• Fantastic communication skills with customers.
• Professional appearance required.
• Clean driving record needed.
• Willingness to submit to background check.

Responsibilities

• Oversee flow of Drive Lane for prompt service.
• Take ownership of the customer's experience.
• Provide concierge support for owner inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work efficiently among technicians.

Skills

Organized personality

Time management

Communication skills

Management ability

Job description

Service Advisor

At Byers Dublin Subaru, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Dublin Subaru is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen