Auto Service Advisor with Paid Training & Growth

Matthews-Kia-of-Cartersvill; Cartersville (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fast paced work environment

Paid training and development

Career growth opportunities

Medical and dental coverage after 2月

Paid vacation

Job summary

Matthews Kia is seeking a Product Specialist to assist customers through the service process, using a friendly and professional approach. You will guide clients, perform vehicle condition Walk-Arounds, prepare estimates, and coordinate scheduling to ensure a smooth experience.

Ideal candidates bring strong communication, computer and phone skills, and a professional appearance. A high school diploma is required, plus valid driver's license and a proactive, customer-focused attitude in a

Qualifications

• Minimum high school diploma or GED equivalent.
• Service Advisor experience a plus.
• Excellent communication and customer service skills.
• Ability to work Monday to Saturday.
• Strong computer & phone skills.
• Professional appearance and work ethic.
• Self-motivated, goal-oriented, and ability to work within a fast-paced environment.
• Current, valid driver’s license and satisfactory MVR.
• Drug-Free Workplace.

Responsibilities

• Assist all customers in selecting suggested service in a friendly, professional, and efficient manner
• Utilize walk around process to increase customer awareness of vehicle condition and build rapport
• Generate service order estimates/quotes for customers
• Schedule appointments and maintain an organized schedule
• Conduct post-repair follow up
• Resolve customer complaints
• Maintain value, quality, and integrity

Skills

Excellent communication and customer

Strong computer & phone skills

Self-motivated and goal-oriented

Professional appearance and work ethic

Ability to work Monday to Saturday

Driver's license (valid)

Education

High school diploma or GED

Job description

Matthews Kia is seeking a Product Specialist to assist customers through the service process, using a friendly and professional approach. You will guide clients, perform vehicle condition Walk-Arounds, prepare estimates, and coordinate scheduling to ensure a smooth experience.

Ideal candidates bring strong communication, computer and phone skills, and a professional appearance. A high school diploma is required, plus valid driver's license and a proactive, customer-focused attitude in a