Automotive Service Advisor – Growth, Training & PTO

Russ-Darrow-Group-; Madison (WI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Compensation Plans

Full Benefits Package

Medical, Dental & Vision

401k with Company Match

HSA with Company Contribution

PTO from day one!!

Growth and Advancement Opportunities

Continuous Training and Development

Job summary

Russ Darrow Madison Kia in Madison, WI seeks a Service Advisor to schedule service work, greet customers, obtain vehicle information and estimate costs. This role is the dealership's first-line contact for customers and service communications.

We offer a competitive compensation package with commission, comprehensive benefits, training, and growth opportunities. No experience? We train the right candidates from the ground up and support your professional development.

Qualifications

• Must be a top performer willing to go above and beyond for customers.
• Outstanding in sales and follow through.
• Must have at least 1 year experience in automobile service write ups.
• Self-motivated, organized and driven to succeed.
• Must possess valid driver's license.

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Skills

Top performer

Sales excellence

Automobile service write-ups

Self-motivated

Driver's license

Job description

Russ Darrow Madison Kia in Madison, WI seeks a Service Advisor to schedule service work, greet customers, obtain vehicle information and estimate costs. This role is the dealership's first-line contact for customers and service communications.

We offer a competitive compensation package with commission, comprehensive benefits, training, and growth opportunities. No experience? We train the right candidates from the ground up and support your professional development.