Auto Service Advisor & Parts Sales

Sames Auto Group; McAllen (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Sames Auto Group in McAllen, TX seeks a Service Advisor to efficiently assist customers with repair and maintenance service requests, review vehicle history, and prepare accurate repair estimates.

You will promote labor and parts sales, maintain customer satisfaction, coordinate with technicians, and keep records up to date, with opportunities to grow in a busy dealership environment.

Qualifications

• Minimum two years sales experience preferred.
• Technical knowledge of dealership products; estimating experience helpful.
• Ability to identify and respond to changing customer requirements under deadlines.
• Administrative skills for record-keeping of customer vehicles.
• Good customer relations and teamwork are essential.

Responsibilities

• Promote sales of labor and parts.
• Promote and maintain customer satisfaction.
• Maintain good working relationships within the Service Department and all other dealership departments.
• Report to management on status of customer vehicles.
• Know and practice federal, state, and local laws governing automotive service centers.

Skills

Sales experience

Customer relations

Administrative skills

Team oriented

Communication

Education

High School diploma or equivalent

Tools

Estimating experience

Diagnostic capabilities

Job description

Sames Auto Group in McAllen, TX seeks a Service Advisor to efficiently assist customers with repair and maintenance service requests, review vehicle history, and prepare accurate repair estimates.

You will promote labor and parts sales, maintain customer satisfaction, coordinate with technicians, and keep records up to date, with opportunities to grow in a busy dealership environment.