Service Advisor – Medical, 401(k) & Paid Vacation

Harlingen Ford; McAllen (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance plan

401k retirement

Paid vacation/holidays

Employee vehicle purchase program

Job summary

A local automotive service center in McAllen is seeking a Customer Service Advisor to assist customers with their repair and maintenance needs. The role includes promoting sales of services, maintaining accurate vehicle records, and providing exceptional customer support. Candidates should have a minimum of two years sales experience and possess strong customer relations abilities. The company offers competitive wages, medical insurance, and a respectful work environment.

Qualifications

• Minimum of two years sales experience preferred.
• Estimating experience with evaluative diagnostic capabilities is helpful.
• Ability to bend, stoop, and reach.
• Valid driver’s license and insurable.

Responsibilities

• Assist customers with service requests effectively.
• Process vehicle information and promote sales of parts.
• Inspect vehicle with customer and record complaints.
• Discuss payment methods and provide estimates.
• Notify customers upon service completion.
• Maintain vehicle history files.

Skills

Customer relations abilities

Technical knowledge of dealership products

Administrative skills

Ability to identify changing customer requirements

Ability to work well under pressure

Polite and courteous manner

Education

High School diploma or equivalent

Job description

A local automotive service center in McAllen is seeking a Customer Service Advisor to assist customers with their repair and maintenance needs. The role includes promoting sales of services, maintaining accurate vehicle records, and providing exceptional customer support. Candidates should have a minimum of two years sales experience and possess strong customer relations abilities. The company offers competitive wages, medical insurance, and a respectful work environment.