Auto Service Advisor - High-Earning & Customer-Focused

Rockwall Kia; Rockwall (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Job summary

Rockwall Kia in Rockwall, TX seeks an Automotive Service Advisor to facilitate communication between customers and technicians, identify vehicle concerns, and prepare accurate estimates for parts and labor. You will write and manage repair orders from start to finish, and communicate service needs based on inspections.

The role requires 3+ years of experience with vehicle systems, a team-oriented mindset, and a valid driver's license.

Qualifications

• Previous Service Advisor experience.
• Automotive technician background.
• Deliver high-quality customer support.
• 3+ years of experience with vehicle systems and maintenance.
• Team-oriented and customer-focused.
• Valid driver's license and clean driving record.

Responsibilities

• Promote communication between customers and technicians.
• Identify vehicle concerns and recommend appropriate services.
• Prepare accurate estimates for parts, labor, and repairs.
• Write and manage repair orders (ROs) from start to finish.
• Communicate additional service needs based on inspections.
• Verify and process warranty and service contract coverage.
• Keep customers informed on timelines, costs, and service updates.

Skills

Service Advisor experience

Automotive technician background

Team-oriented

Vehicle systems expertise

Job description

Rockwall Kia in Rockwall, TX seeks an Automotive Service Advisor to facilitate communication between customers and technicians, identify vehicle concerns, and prepare accurate estimates for parts and labor. You will write and manage repair orders from start to finish, and communicate service needs based on inspections.

The role requires 3+ years of experience with vehicle systems, a team-oriented mindset, and a valid driver's license.