Automotive Service Advisor - Growth, Rewards, Onsite (TX)

Rockwall Kia; Rockwall (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Discounts

Job summary

Rockwall Kia in Rockwall, TX is seeking an Automotive Service Advisor to join our service team. With 2+ years of experience, you will coordinate with technicians, estimate repair costs, and communicate recommendations to customers.

You will also negotiate service agreements and ensure timely completion of repairs while maintaining accurate records. As part of Lithia & Driveway, you’ll benefit from a competitive total rewards package and opportunities for career growth across the network, with

Qualifications

• 2+ years of experience in an automotive service advisor role or related field.
• Strong knowledge of automotive systems, repair procedures, and industry standards.
• Proficiency with dealership management systems (DMS) and other software.
• Valid driver's license and acceptable driving record.

Responsibilities

• Coordinate with technicians to identify repairs and communicate findings to customers.
• Estimate costs and time for repairs and provide quotes.
• Advise customers on recommended repairs and maintenance.
• Negotiate service agreements with customers.
• Coordinate to ensure timely completion of repairs and maintenance.
• Maintain records of customer interactions, service agreements, and repair orders.

Skills

Automotive knowledge

DMS proficiency

Customer communication

Negotiation

Valid driver's license

Education

High school diploma or equivalent

Tools

DMS software

Job description

Rockwall Kia in Rockwall, TX is seeking an Automotive Service Advisor to join our service team. With 2+ years of experience, you will coordinate with technicians, estimate repair costs, and communicate recommendations to customers.

You will also negotiate service agreements and ensure timely completion of repairs while maintaining accurate records. As part of Lithia & Driveway, you’ll benefit from a competitive total rewards package and opportunities for career growth across the network, with