Automotive Service Advisor — Growth, Training & Benefits

Hanania Automotive Group; Florida; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive health benefits

Continuous training and development

Employee discounts on vehicle purchases

Job summary

Hanania Automotive Group is seeking an Automotive Service Advisor in Miami, FL. This role focuses on delivering exceptional customer service and ensuring vehicle safety.

You'll be responsible for customer interactions, creating repair orders, and collaborating with technicians to provide outstanding experiences. The position offers a rewarding compensation package, comprehensive benefits, and growth opportunities.

Qualifications

• Proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Ability to set and achieve sales and performance goals.
• Thrive in a fast-paced environment with multiple priorities.
• Strong interpersonal skills and effective communication abilities.
• Excellent organization and follow-up skills, with experience in working with technology.
• A valid driver’s license.

Responsibilities

• Greet and assist customers in a friendly manner, setting and confirming appointments.
• Determine vehicle needs through customer information and walk-arounds.
• Create transparent repair orders with detailed cost and time estimates.
• Communicate with technicians and parts associates for timely job completion.
• Achieve targeted sales goals and enhance product knowledge.
• Accurately process cash and check receipts according to company policy.

Skills

Customer Service Expertise

Goal-Oriented

Adaptability

Communication Skills

Organizational Skills

Job description

Hanania Automotive Group is seeking an Automotive Service Advisor in Miami, FL. This role focuses on delivering exceptional customer service and ensuring vehicle safety.

You'll be responsible for customer interactions, creating repair orders, and collaborating with technicians to provide outstanding experiences. The position offers a rewarding compensation package, comprehensive benefits, and growth opportunities.