Auto Service Advisor - Fast-Paced, Customer-Focused Auto Care

Fleet Farm; Blaine (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fleet Farm is seeking an Auto Care Advisor in Blaine, MN to engage customers, assess needs, and guide product and service selections. You will schedule service visits, prepare estimates, and clearly explain costs and options while promoting tires, parts, and maintenance services.

You will stay knowledgeable about automotive products and support events and loyalty programs, ensuring services are completed accurately and to high standards.

Qualifications

• High School Diploma or GED preferred.
• Flexible schedule including days, nights, weekends and holidays.
• Ability to lift up to 50 lbs.
• 16 years of age with a valid driver’s license.
• Previous experience in a customer-focused role.
• Previous experience in an auto service/mechanical setting, preferred.

Responsibilities

• Engage customers to understand automotive needs and recommend products/services.
• Schedule service appointments, prepare estimates, and explain costs and payment options.
• Promote and sell tires, parts, accessories, and automotive services.
• Maintain knowledge of automotive products, services, and basic maintenance.
• Support Auto Care Center events, promotions, loyalty programs, and Fleet Farm initiatives.

Skills

Auto service experience

Customer-focused experience

Education

High School Diploma or GED preferred

Job description

Fleet Farm is seeking an Auto Care Advisor in Blaine, MN to engage customers, assess needs, and guide product and service selections. You will schedule service visits, prepare estimates, and clearly explain costs and options while promoting tires, parts, and maintenance services.

You will stay knowledgeable about automotive products and support events and loyalty programs, ensuring services are completed accurately and to high standards.