Auto Care Advisor — Busy Shop, Flexible Schedule

Fleet Farm; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Fleet Farm Auto Care Advisor position aims to engage customers, assess automotive needs, and recommend products and services to fit their vehicle. You will schedule service appointments, prepare estimates, and clearly explain costs and payment options.

The role emphasizes promoting tires, parts, and maintenance services while maintaining product knowledge and participating in Fleet Farm events and loyalty programs to deliver a high standard of service.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Ability to lift up to 50 lbs.
• 16 years of age with a valid drivers license.
• Previous experience in a customer-focused role.
• Previous experience in an auto service/mechanical setting, preferred.

Responsibilities

• Engage customers to understand their automotive needs and recommend products and services.
• Schedule service appointments, prepare estimates, and explain services and costs.
• Promote and sell tires, parts, accessories, and automotive services.
• Maintain knowledge of automotive products and basic maintenance.
• Support events, loyalty programs, and Fleet Farm initiatives while ensuring high-quality service.

Skills

Customer service

Education

High School Diploma or GED

Job description

Fleet Farm Auto Care Advisor position aims to engage customers, assess automotive needs, and recommend products and services to fit their vehicle. You will schedule service appointments, prepare estimates, and clearly explain costs and payment options.

The role emphasizes promoting tires, parts, and maintenance services while maintaining product knowledge and participating in Fleet Farm events and loyalty programs to deliver a high standard of service.