Auto Care Advisor — Fast-Paced Customer Service

Fleet Farm; Brooklyn Park (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Fleet Farm is seeking an Auto Care Advisor to assist customers, recommend products, and coordinate service. You’ll balance multiple priorities in a fast-paced environment and have opportunities to grow your knowledge and career.

In this role, you’ll engage customers, schedule appointments, explain costs and options, and support promotions while maintaining high service standards across the Auto Care Center.

Qualifications

• HS diploma or GED preferred.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to lift up to 50 lbs.
• 16 years of age or older with a valid driver's license.
• Previous experience in a customer-focused role.
• Experience in an auto service/mechanical setting is a plus.

Responsibilities

• Engage customers to understand automotive needs and recommend products and services.
• Schedule service appointments, prepare estimates, and explain services and costs.
• Promote and sell tires, parts, accessories, and services based on customer needs.
• Maintain knowledge of automotive products and basic maintenance tasks.
• Support Fleet Farm initiatives and ensure services are completed to a high standard.

Skills

Customer service

Flexible schedule

People skills

Education

High School Diploma or GED

Job description

Fleet Farm is seeking an Auto Care Advisor to assist customers, recommend products, and coordinate service. You’ll balance multiple priorities in a fast-paced environment and have opportunities to grow your knowledge and career.

In this role, you’ll engage customers, schedule appointments, explain costs and options, and support promotions while maintaining high service standards across the Auto Care Center.