Auto Service Advisor: Elevate Customer Care & Sales

Sun Auto Tire and Service; Minneapolis (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bi-weekly pay

Tuition reimbursement

Paid vacation

Paid sick time

6 paid holidays

Medical, dental and vision insurance

Life insurance (company paid)

401(k) with company match

Discounted services for vehicles

Advancement opportunities

Job summary

TGK Automotive is seeking a Service Advisor/Sales to be the face of the shop and guide customers through repairs and maintenance with honesty and integrity. You will listen to concerns, document details, and recommend services based on knowledge of the shop’s offerings.

The role emphasizes promoting services and providing accurate quotes, with updates as work progresses and opportunities for advancement within the company.

Qualifications

• Greet customers promptly in a professional and courteous manner.
• Listen to and document customer concerns; inspect vehicle and reference service history.
• Recommend services and clearly communicate additional recommendations from technicians.

Responsibilities

• Promote sales of services, parts, and accessories by understanding product requirements.
• Provide accurate quotes including cost and completion time.
• Give customers updates on service status and warranty explanations.

Skills

Customer service

Sales ability

Communication

Professional demeanor

Job description

TGK Automotive is seeking a Service Advisor/Sales to be the face of the shop and guide customers through repairs and maintenance with honesty and integrity. You will listen to concerns, document details, and recommend services based on knowledge of the shop’s offerings.

The role emphasizes promoting services and providing accurate quotes, with updates as work progresses and opportunities for advancement within the company.