Automotive Service Advisor & Sales Expert

Sun Auto Tire & Service; Eden Prairie (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation

Paid Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan with 公司

Discounted Services on Personal and IM

Opportunity for Advancement!!!

Job summary

TGK Automotive in Minnesota is seeking Service Advisors/Sales to greet customers, assess repair needs, and quote services. As the face of the shop, you will build relationships and drive sales of parts and services while delivering a 5-star experience.

The role includes documenting concerns, communicating recommendations, and keeping customers updated on service progress. Benefits include competitive pay, tuition reimbursement, paid time off, health insurance, and a 401(k) with company match.

Qualifications

• Valid driver's license required.
• Must be able to work at least 5 days per week.
• Prior service advisor experience is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers promptly in a professional and courteous manner in person and by phone.
• Listen to and document customer's concerns; inspect vehicle and reference service history to identify needs.
• Recommend services and clearly communicate additional recommendations from the technician.
• Promote sales of services, parts, and accessories and provide accurate quotes and progress updates.
• Follow procedures during checkout, review multi-point inspections and explain warranties.
• Conduct post-repair follow-up calls to ensure customer satisfaction.
• Track returns and warranty parts for individual customers.
• Other duties as assigned.

Skills

Driver's license

Customer service

Professional appearance

Process-driven

Job description

TGK Automotive in Minnesota is seeking Service Advisors/Sales to greet customers, assess repair needs, and quote services. As the face of the shop, you will build relationships and drive sales of parts and services while delivering a 5-star experience.

The role includes documenting concerns, communicating recommendations, and keeping customers updated on service progress. Benefits include competitive pay, tuition reimbursement, paid time off, health insurance, and a 401(k) with company match.