Automotive Service Advisor - Grow, Earn, & Excel

Sun Auto Tire & Service; Saint Louis Park (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with Co

Discounted Services on Personal and Im

Opportunity for Advancement!!!

Job summary

TGK Automotive Specialists is hiring a Sales and Service Advisor to be the face of the shop, guiding customers through repair and maintenance with honesty and integrity since 2007.

The role emphasizes selling services, providing accurate quotes, and maintaining customer satisfaction while working in a process-driven environment. Compensation ranges from $60,000 to $80,000 per year, with comprehensive benefits and opportunities for advancement.

Qualifications

• Experience as a Service Advisor is helpful, but not required.
• Professional appearance and ability to work in a process-driven environment.
• Possess a valid driver’s license.

Responsibilities

• Greet customers in a professional and courteous manner in person and on the phone using standardized techniques.
• Listen to and document customer concerns; inspect vehicle and refer to service history to identify needs.
• Recommend services and communicate recommendations from technicians for informed decisions.
• Provide accurate quotes with cost and completion time and keep customers updated on status.
• Follow proper cashing-out procedures and explain warranties.
• Conduct post-repair follow-up calls to ensure satisfaction.
• Track new returns, core returns and warranty parts for customers.
• Handle other duties as assigned.

Skills

Customer service

Communication

Professional appearance

Driver's license

Job description

TGK Automotive Specialists is hiring a Sales and Service Advisor to be the face of the shop, guiding customers through repair and maintenance with honesty and integrity since 2007.

The role emphasizes selling services, providing accurate quotes, and maintaining customer satisfaction while working in a process-driven environment. Compensation ranges from $60,000 to $80,000 per year, with comprehensive benefits and opportunities for advancement.