Auto Service Advisor: Elevate Customer Care & Repairs

Ontario Trillium Foundation; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Customer Service Advisor to provide exceptional automotive service. Responsibilities include scheduling appointments, tracking vehicle progress, and maintaining customer satisfaction. The ideal candidate has strong automotive knowledge, previous experience in service advising, and excellent communication skills. A valid driver's license is required, along with a professional appearance and positive attitude. Join us to make a difference in customer service and satisfaction in Indianapolis.

Qualifications

• Previous experience in automotive service advising or a related field preferred.
• Strong knowledge of auto body repair, vehicle maintenance, and mechanical systems.
• Ability to build rapport with customers and provide exceptional customer service.

Responsibilities

• Schedule customer service appointments.
• Track the vehicle and communicate progress to the customer.
• Follow up with customers to ensure satisfaction and address any concerns.

Skills

Excellent communication skills

Strong automotive knowledge

Detail-oriented

Professional appearance

Positive attitude

Job description

Ontario Trillium Foundation is seeking a Customer Service Advisor to provide exceptional automotive service. Responsibilities include scheduling appointments, tracking vehicle progress, and maintaining customer satisfaction. The ideal candidate has strong automotive knowledge, previous experience in service advising, and excellent communication skills. A valid driver's license is required, along with a professional appearance and positive attitude. Join us to make a difference in customer service and satisfaction in Indianapolis.