Auto Service Advisor: Customer Experience Pro

Charlieclarknissanharlingen

Harlingen (TX)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

401(k)
401(k) matching
Health insurance
Paid time off
Dental insurance
Vision insurance
Life insurance
Employee discount
Opportunities for advancement

Job summary

A reputable automotive dealership is seeking a skilled Service Advisor to enhance customer experiences and ensure effective communication between clients and service technicians. Responsibilities include greeting customers, translating repair needs, ensuring satisfaction, and upselling services. Candidates should possess a high school diploma and a Texas Drivers License. The position offers benefits including health insurance, paid time off, and 401(k) matching. Join us to be part of a loving and supportive team environment.

Qualifications

  • Must have valid Texas Drivers License
  • Experience in customer service is a plus.
  • Ability to upsell additional services.

Responsibilities

  • Greet customers promptly and courteously.
  • Translate customer needs to service techs.
  • Follow up on repairs and keep clients informed.

Skills

Customer service expertise
Communication skills
Problem-solving abilities

Education

High school diploma or equivalent
Additional education in business

Job description

A reputable automotive dealership is seeking a skilled Service Advisor to enhance customer experiences and ensure effective communication between clients and service technicians. Responsibilities include greeting customers, translating repair needs, ensuring satisfaction, and upselling services. Candidates should possess a high school diploma and a Texas Drivers License. The position offers benefits including health insurance, paid time off, and 401(k) matching. Join us to be part of a loving and supportive team environment.
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