Auto Service Advisor: Elevate Customer Care & Career Growth

Sun Auto Tire and Service; Phoenix (AZ); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Competitive pay with bonus or comisión

Paid training and hands-on development

Medical, dental, and vision benefits

Paid time off

Employee discounts

Career advancement opportunities

Job summary

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Phoenix, AZ. You will greet customers, assess needs, and guide them through service options from check-in to checkout.

You’ll review vehicle history and inspection results, explain maintenance, and build estimates while coordinating with technicians for timely repairs. Training is provided, with opportunities for advancement.

Qualifications

• Customer-focused with strong communication and active listening.
• Ability to learn automotive products and services.
• Ability to manage multiple priorities in a fast-paced environment.
• Must have valid driver’s license and ability to pass MVR check.

Responsibilities

• Greet customers and listen to their needs to build trust.
• Review vehicle history and inspection results to recommend services.
• Explain options and create accurate estimates and invoices.
• Schedule appointments and manage workflow with technicians.
• Follow up post-service to ensure satisfaction.

Skills

Customer service

Sales conversations

Product knowledge

Time management

Communication

Education

High school diploma or equivalent

Tools

POS systems

Digital Vehicle Inspection

Scheduling tools

CRM systems

Job description

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Phoenix, AZ. You will greet customers, assess needs, and guide them through service options from check-in to checkout.

You’ll review vehicle history and inspection results, explain maintenance, and build estimates while coordinating with technicians for timely repairs. Training is provided, with opportunities for advancement.