Auto Service Advisor: Elevate Car Care & Experience

Victory Toyota of Brook Park; Brook Park (OH); On-site; USD 111,600 - 167,400; Full time

Benefits offered by this job

Ongoing company-wide training

Growth opportunities

Strong company reputation

Job summary

A leading automotive dealership in Brook Park is seeking a skilled Automotive Service Advisor to act as the primary liaison between customers and service technicians. The role involves coordinating service activities, communicating vehicle maintenance details, and ensuring superior customer satisfaction. Candidates should have a high school diploma, customer service experience, and a valid driver's license. This position offers extensive training, competitive pay, and opportunities for professional growth.

Qualifications

• Minimum one year of experience at a dealership or large service facility preferred.
• Valid, unrestricted driver's license with a clean driving record.
• Physical ability to bend, kneel, squat, stand, and lift heavy objects.

Responsibilities

• Schedule customer service appointments in person or by phone.
• Communicate repair progress and timelines to customers.
• Obtain customer authorization for repair estimates.

Skills

Customer service

Communication skills

Basic computer proficiency

Commitment to safety

Education

High school diploma or GED

Job description

A leading automotive dealership in Brook Park is seeking a skilled Automotive Service Advisor to act as the primary liaison between customers and service technicians. The role involves coordinating service activities, communicating vehicle maintenance details, and ensuring superior customer satisfaction. Candidates should have a high school diploma, customer service experience, and a valid driver's license. This position offers extensive training, competitive pay, and opportunities for professional growth.