Automotive Service Advisor - Elevate Customer Experience

Schneider Automotive & Collision Center; Whitehall (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid time off and holidays

401K with company match

Job summary

An automotive service provider in Whitehall is searching for an enthusiastic Automotive Service Advisor to manage customer interactions throughout the service process. The role involves diagnosing vehicle issues and adjusting service recommendations while ensuring effective communication. Ideal candidates should possess strong organizational skills and a good understanding of automotive systems. The position offers a competitive salary, paid time off, and a supportive team environment, promoting professional growth within the company.

Qualifications

• Previous experience as an Automotive Service Advisor is preferred.
• Strong understanding of automotive systems and repair processes.
• Valid driver's license and a clean driving record.

Responsibilities

• Greet customers promptly and courteously as they arrive for service.
• Provide accurate service recommendations based on vehicle diagnostics.
• Maintain regular communication with customers regarding their vehicle status.

Skills

Customer-focused attitude

Strong organizational skills

Excellent communication skills

Understanding of automotive systems

Tools

Automotive service management software

Job description

An automotive service provider in Whitehall is searching for an enthusiastic Automotive Service Advisor to manage customer interactions throughout the service process. The role involves diagnosing vehicle issues and adjusting service recommendations while ensuring effective communication. Ideal candidates should possess strong organizational skills and a good understanding of automotive systems. The position offers a competitive salary, paid time off, and a supportive team environment, promoting professional growth within the company.