Automotive Service Concierge

Victory Toyota of Brook Park; Brook Park (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay Based on Experience

Medical Benefits

Paid Vacation

Holidays

Opportunities for Advancement

401(k) with Company Match

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Job summary

A leading automotive group is seeking an Automotive Service Advisor in Brook Park, Ohio. This role involves being the key communication point for customers regarding vehicle service and repairs, maintaining high customer satisfaction. The ideal candidate will possess a high school diploma, one year of relevant experience, and excellent communication skills. The position offers competitive pay and benefits including medical, paid vacation, and a 401(k) plan with company match.

Qualifications

• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license and clean driving record required.
• Ability to bend, kneel, squat, stand, and lift heavy objects as needed.

Responsibilities

• Schedule service for customers in person or on the phone.
• Follow up on repair status to ensure vehicle readiness.
• Make repair recommendations and manage customer expectations.
• Ensure completed repairs pass quality control.
• Attend meetings and training as required.

Skills

Customer service orientation

Outstanding communication skills

Basic computer skills

Education

High school diploma or GED

Job description

A leading automotive group is seeking an Automotive Service Advisor in Brook Park, Ohio. This role involves being the key communication point for customers regarding vehicle service and repairs, maintaining high customer satisfaction. The ideal candidate will possess a high school diploma, one year of relevant experience, and excellent communication skills. The position offers competitive pay and benefits including medical, paid vacation, and a 401(k) plan with company match.