Auto Service Advisor | Earn Based on Performance

L0378 Bell Road Toyota; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Bell Road Toyota, part of Lithia & Driveway, is seeking an energetic service advisor to join our Phoenix team. You will greet customers, document vehicle concerns, and coordinate with technicians to ensure accurate repairs.

In this role, you will prepare estimates and repair orders, explain the work to customers, and deliver an exceptional service experience that builds trust and loyalty. This is a frontline position that supports a growing automotive service department.

Qualifications

• Strong attention to detail is required.
• Excellent communication skills are essential.
• Valid driver's license in your state of residence and a good driving record.

Responsibilities

• Greet customers and act as the main contact throughout the service process.
• Listen to concerns and document vehicle issues accurately.
• Recommend maintenance and repair services based on needs.
• Prepare estimates, write repair orders, and explain work clearly.
• Coordinate with technicians to ensure accurate repairs.
• Deliver an exceptional customer experience that builds trust.

Skills

Attention to detail

Communication

Typing

Math skills

Computer literacy

Driver's license

Job description

Bell Road Toyota, part of Lithia & Driveway, is seeking an energetic service advisor to join our Phoenix team. You will greet customers, document vehicle concerns, and coordinate with technicians to ensure accurate repairs.

In this role, you will prepare estimates and repair orders, explain the work to customers, and deliver an exceptional service experience that builds trust and loyalty. This is a frontline position that supports a growing automotive service department.