Auto Service Advisor — Customer Care Champion

Mandfauto; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

M&F Auto Sales, located in Albuquerque, NM, is hiring an Automotive Service Advisor. In this vital role, you will greet customers, assess their service needs, and provide expert assistance. With responsibilities including coordinating services and following up with clients, this position demands strong communication and customer service abilities.

Join a team that values quality service and enjoys a friendly working atmosphere. We have been a trusted provider in the Albuquerque area for over 15 years, committed to customer satisfaction and excellence.

Qualifications

• High school diploma or equivalent; automotive experience preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Proficiency with automotive service software and tools.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet customers and assess their automotive service needs.
• Provide accurate estimates and explain services to customers.
• Coordinate with technicians to ensure timely completion of services.
• Maintain detailed records of customer interactions.
• Follow up with customers post-service to ensure satisfaction.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Problem-solving abilities

Team player

Education

High school diploma or equivalent

Tools

Automotive service software and tools

Job description

M&F Auto Sales, located in Albuquerque, NM, is hiring an Automotive Service Advisor. In this vital role, you will greet customers, assess their service needs, and provide expert assistance. With responsibilities including coordinating services and following up with clients, this position demands strong communication and customer service abilities.

Join a team that values quality service and enjoys a friendly working atmosphere. We have been a trusted provider in the Albuquerque area for over 15 years, committed to customer satisfaction and excellence.