Auto Service Advisor — Customer Care Champion

Crain Automotive Holdings, LLC; Bentonville (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

A regional automotive service provider in Bentonville is looking for an experienced Service Advisor to join their team. The role involves being the primary contact for customers, providing exceptional service during vehicle maintenance and repair. Candidates should have proven experience, excellent communication skills, and a customer-focused attitude. The ideal candidate will thrive in a fast-paced environment and possess knowledge of automotive systems. Join us to make every customer's experience a positive one.

Qualifications

• Proven SERVICE ADVISOR EXPERIENCE in an automotive service environment.
• Ability to work effectively in a fast-paced team environment.
• Knowledge of automotive systems and terminology is a plus.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Provide clear explanations of recommended services and repairs.
• Build and maintain strong customer relationships to encourage repeat business.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Customer-focused attitude

Basic computer skills

Tools

Service management software

Job description

A regional automotive service provider in Bentonville is looking for an experienced Service Advisor to join their team. The role involves being the primary contact for customers, providing exceptional service during vehicle maintenance and repair. Candidates should have proven experience, excellent communication skills, and a customer-focused attitude. The ideal candidate will thrive in a fast-paced environment and possess knowledge of automotive systems. Join us to make every customer's experience a positive one.