Automotive Service Advisor: Solve Tech Issues & Delight

Crain Automotive Holdings, LLC; Conway (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Industry leading 401K plan with percentage match

Excellent health, dental and vision insurance

Opportunities for promotion from within

Job summary

A leading automotive dealer group in Arkansas is seeking a Service Advisor to assist customers with product and service information and resolve technical issues. The ideal candidate will have previous experience in customer service or sales and demonstrate excellent communication skills. The role offers competitive pay and benefits, including a 401K plan and health insurance, within a family-owned company environment that promotes from within.

Qualifications

• Previous experience in customer service or sales is a plus.
• Ability to build rapport with clients is necessary.
• Must be able to prioritize tasks effectively.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.

Skills

Customer service experience

Sales experience

Ability to multitask

Excellent written communication

Excellent verbal communication

Job description

A leading automotive dealer group in Arkansas is seeking a Service Advisor to assist customers with product and service information and resolve technical issues. The ideal candidate will have previous experience in customer service or sales and demonstrate excellent communication skills. The role offers competitive pay and benefits, including a 401K plan and health insurance, within a family-owned company environment that promotes from within.