Auto Service Advisor | $60k-$100k + Benefits & Growth

Modern Auto Group; Burlington (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

FREE Employee Health Insurance

Dental, Vision, Life & Disability

Pet Insurance

401(k) with Company Match

Paid Vacation & Holidays

Employee Discounts

Job summary

Modern Nissan Burlington in Burlington, NC is seeking a motivated Service Advisor to be the main contact between customers and the service department, ensuring a smooth and positive experience from check-in to delivery.

You will welcome customers, listen to concerns, recommend maintenance, prepare repair orders, and clearly explain service recommendations while keeping customers informed about progress, costs, and completion times.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, dependable attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Automotive dealership or Service Advisor experience preferred.

Responsibilities

• Welcome customers and listen to their vehicle concerns.
• Recommend appropriate maintenance and repair services.
• Prepare repair orders and clearly explain service recommendations.
• Keep customers informed about repair progress, costs, and completion times.
• Work closely with technicians and service management to ensure quality service.
• Build lasting customer relationships and encourage repeat business.

Skills

Strong communication

Customer service

Professional attitude

Multitasking

Organizational skills

Dealership experience

Job description

Modern Nissan Burlington in Burlington, NC is seeking a motivated Service Advisor to be the main contact between customers and the service department, ensuring a smooth and positive experience from check-in to delivery.

You will welcome customers, listen to concerns, recommend maintenance, prepare repair orders, and clearly explain service recommendations while keeping customers informed about progress, costs, and completion times.